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Councils struggle on road to transformation – Government News

Councils struggle on road to transformation – Government News

[vc_row][vc_column][vc_column_text]Only three per cent of local governments consider themselves to have fully transformed customer experience through ICT, a survey has found.

Your ICT Strategy provides your blueprint for allocation of resources and your expected business outcomes, both now and into the future. Digital strategies or ICT Strategies play a key role in ensuring your COUNCIL performs effectively and has opportunities for innovation within your region.[/vc_column_text][vc_btn title=”Read – Leading Councils Have an ICT Strategy” style=”outline” color=”green” link=”url:https%3A%2F%2Fstrategicdirections.com.au%2Fict-strategy-councils%2F||target:%20_blank|”][vc_column_text]

 

Lack of skills, leadership and resources are hampering council attempts to transform customer experience.

Source: Councils struggle on road to transformation – Government News[/vc_column_text][/vc_column][/vc_row]



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