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Strategic Directions ICT Benchmark Survey 2021 Disclaimer

The Strategic Directions Group actively engages with a wide cross section of government and private organisations, including Local Government organisations. One of these engagement mechanisms is surveys.

As a participant of the Strategic Directions ICT Benchmark Survey 2021, your input helps to generate and provide insights for the benefit of your organisation and others.

These terms and conditions describe how The Strategic Directions Group will collect, use, store and disclose the information you provide when you respond to this survey.

By continuing to the survey, you agree to these terms.

1.        Information Collected

1.1          Personal information

This survey collects personal information, including but not limited to name and surname, job type and title, tenure in role, and employer.

 

1.2        Sensitive organisational information

This survey collects sensitive organisational information, including but not limited to revenue, number of employees, ICT expenditure, key organisational barriers and challenges, software choices and ICT outsourcing.

 

1.3        General organisational information

This survey collects general organisational information, including but not limited to impact of COVID and ICT Service Delivery- related questions.

 

2.     Use of Information and Confidentiality

Data is cleaned, aggregated with others’ responses, de-identified, analysed, reported and published.

Personal information or information that could identify you is not released in the publishing of reports. Your personal information may be used by Strategic Directions to perform work, current and or future, for your organisation.

 

By completing this survey, you agree that your responses may be used by The Strategic Directions Group for future research purposes, for commercial purposes and in the ordinary course of our business in accordance with Strategic Directions Privacy Policy.

 

3.     Data COLLECTION, ANALYSIS, PROCESSING, REPORTING AND Storage

The Strategic Directions Group uses SurveyMonkey to collect, analyse and store data. This data is stored in the USA in accordance with SurveyMonkey’s terms of use. You can access SurveyMonkey’s terms of use here.

 

Your participation in this survey implies consent to the storage of your information in the USA or wherever SurveyMonkey stores data. The Strategic Directions Group will not have an obligation to take reasonable steps to ensure that SurveyMonkey does not breach the Australian Privacy Principles in relation to personal or other information that is given to SurveyMonkey.

 

The Strategic Directions Group uses Microsoft products to analyse, process, report, and store data. This data is stored in the USA, Australia and other locations in accordance with Microsoft’s terms of use. You can access Microsoft’s terms of use here.

 

Your participation in this survey implies consent to the storage of your information in the USA or wherever Microsoft’s stores data. The Strategic Directions Group will not have an obligation to take reasonable steps to ensure that Microsoft does not breach the Australian Privacy Principles in relation to personal and or other information that is given to Microsoft.

 

The Strategic Directions Group uses a private corporate data store. The data on this system is stored and managed in Australia in accordance with our privacy policy.

Your participation in this survey implies consent to the storage of your information in Australia on the Strategic Directions corporate data store.

 

4.    Data Protection

All personal and other data collected is managed in accordance with the Privacy Act 1988 and the Australian Privacy Principles introduced by the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

 

The Strategic Directions Group uses appropriate security controls to protect the information you provide, and where applicable, will take reasonable steps to permit you to correct, amend, or delete information that is inaccurate or incomplete. In the event of your data being printed, appropriate shredding and document destruction will be employed to dispose of any printed material.