ICT Strategy | Strategic Directions

Clear Vision, Sharp Focus

Investing in information technology without a whole-of-business strategy places many organisations at risk. Without careful planning, your IT investments may not align with commercial objectives or resource availability.


Strategic Directions’ ICT Strategy service ensures your IT spend delivers results – ensuring investment, efficiency, functional performance and resource deployment are aligned with corporate objectives. We provide tailored technology solutions to optimise your outcomes, whatever your goal or budget.


Strategic Directions is one of Australia’s leading ICT Strategy and Management specialists, engaged by Federal and State Governments, multinational organisations and Local Government Agencies since 2003 to provide executive-level strategic advice and planning.

Why Choose Strategic Directions?

Professional – With over 13 years’ proven experience, our strategic advisory service marries technological proficiency with business expertise. Our strong commercial focus ensures all recommendations meet critical KPIs and deliver return on your investment.


Powerful – We apply global industry standard frameworks (such as Information Technology Infrastructure Library framework), to optimise practices for IT service management and reporting. Our advisory service considers strategic priorities, ICT structure and resourcing, corporate objectives and standards, performance management and robust measurement to ensure every dollar spent enhances
your commercial advantage.


Performance – We work with you to conduct a 360° review, from objectives to outcomes, ensuring our solutions deliver functional, technical and commercial performance, and return on your ICT investment.

ICT Strategy

Your ICT Strategy provides your blueprint for allocation of resource and expected outcomes, both now and into the future. Our advisors work with you to future-proof your investment and ICT framework without unnecessary expense.


We undertake a complete business review to critically map areas of vulnerability (such as security, access, scalability and redundancy). We consider all ICT service options including on-premise, cloud, managed and hybrid solutions. Our comprehensive ICT strategy comprises tailored options for your business needs, including costings, contingencies and an implementation plan, to give you a clear vision for success.

ICT Business Plan

Our annual ICT Business Plan provides sharp focus for key milestones, activities, investment and implementation to deliver your ICT Strategy. We provide full service options for clients requiring everything from strategy to business plan to structural reviews and project management.


For those clients already working to a technology strategy, we optimise deliverables with a detailed business plan outlining actions, responsibilities, governance models, performance metrics, reviews and progress reports against
agreed outcomes.

Asset Management

Your ICT assets are the powerhouse of your business. We develop an asset register, lifecycle and maintenance program and recommended budget to ensure ongoing funding and resource allocation for the life of your investment.

Performance Management

We develop tailored performance management frameworks to evaluate your ICT services against strategic priorities, from basic service level objectives through to complex models that consider performance, cost-benefit analysis, trends and future demands for each business unit.

Tailored Management

Strategic Directions is staunchly vendor independent. We select ICT solutions and applications on performance, capacity, price and suitability. Commercial and strategic outcomes are foremost in every program design.


We consider the most effective management plan for your organisation.Our project office can work with you on systems transition, or provide strategic guidance for internal delivery.


Our engagement models are tailored to your objectives and include retainer, fee for service, project and standard business products.


Strategic Directions’ advisors are highly qualified with diverse experience at executive management level. We understand both technical application and business imperatives, ensuring all recommendations are firmly grounded in results, return and resource efficiency.


We apply creativity, diverse experience, industry-leading expertise and rigorous analysis to deliver bespoke business solutions. Our focus is improving your
operational efficiency and maximising return on your ICT investment

Talk to us to discover how Strategic Directions can optimise your ICT investment.

Our Services Include:

  • ICT management
  • Telecommunications and networking
  • Project services
  • Data centre design and planning
  • Telephony and contact centres

Engagement Models Include:

  • Retainer
  • Fee for service
  • Project
  • Standard Business Products

Vendor Independent – ICT Strategy and Management Specialists