ICT Strategy

ICT Strategy & Planning

An ICT Strategy ensures your investments in information technology delivers results to the whole business. Without careful planning, your IT investments may not align with commercial objectives or resource availability.

Strategic Directions’ ICT Strategy service ensures your IT spend delivers results. This will ensure investment, efficiency, functional performance and resource deployment are aligned with corporate objectives.

Strategic Directions is one of Australia’s leading ICT Strategy and Management specialists, engaged by Federal and State Governments, multinational organisations and Local Government Agencies since 2003 to provide executive-level strategic advice and planning.

Strategic Directions

ICT Strategy Planning.

Strategic Directions can optimise your ICT Investments

Talk to us to discover how!

How to maximise your ICT Strategic Plan

ICT Strategic Plan Methodology

We can focus on the premise for strategy being a long-term or overall aim. The question to ask is, How is your ICT Strategy coming along in achieving your intended outcomes?

Have you just started the journey?
What is the Optimal way to manage our ICT Strategic Plan?
Are you a few years into the strategy?
Can you see noticeable difference?

Strategic Directions have created this pragmatic roadmap to help implement your ICT Strategic Plan.

Why Choose Strategic Directions?


With over 13 years’ proven experience, our strategic advisory service marries technological proficiency with business expertise. Our strong commercial focus ensures all recommendations meet critical KPIs and deliver return on your investment.


We apply global industry standard frameworks (such as Information Technology Infrastructure Library framework), to optimise practices for IT service management and reporting. Our advisory service considers strategic priorities, ICT structure and resourcing, corporate objectives and standards, performance management and robust measurement to ensure every dollar spent enhances
your commercial advantage.


We work with you to conduct a 360° review, from objectives to outcomes, ensuring our solutions deliver functional, technical and commercial performance, and return on your ICT investment.



Our Approach

Strategic Direction Services

Asset Management

Your ICT assets are the powerhouse of your business. We develop an asset register, lifecycle and maintenance program and recommended budget to ensure ongoing funding and resource allocation for the life of your investment.

ICT Strategy

Your ICT Strategy provides your blueprint for allocation of resource and expected outcomes, both now and into the future. Our advisors work with you to future-proof your investment and ICT framework without unnecessary expense.

We undertake a complete business review to critically map areas of vulnerability (such as security, access, scalability and redundancy). We consider all ICT service options including on-premise, cloud, managed and hybrid solutions. Our comprehensive ICT strategy comprises tailored options for your business needs, including costings, contingencies and an implementation plan, to give you a clear vision for success.

ICT Business Plan

Our annual ICT Business Plan provides sharp focus for key milestones, activities, investment and implementation to deliver your ICT Strategy. We provide full service options for clients requiring everything from strategy to business plan to structural reviews and project management.

For those clients already working to a technology strategy, we optimise deliverables with a detailed business plan outlining actions, responsibilities, governance models, performance metrics, reviews and progress reports against agreed outcomes.

Performance Management

We develop tailored performance management frameworks to evaluate your ICT services against strategic priorities, from basic service level objectives through to complex models that consider performance, cost-benefit analysis, trends and future demands for each business unit.

ICT Strategy and Management Specialists

Vendor Independent – Local Skills, Global Knowledge

Our Other Services

Telecommunications Review

Telecommunications Review

Strategic Directions has extensive experience gained from working on the largest and most complex networks in Australia.

Data Centre Optimised

Data Centre Optimised

Vendor Independent Data Centre Design specialist Strategic Directions delivers a Data Centre Optimisation Service

Data Centre Managed

Data Centre Managed

Strategic Directions Managed Data Centre Services can provide clients with a fully managed data center

Tender Management

Tender Management

Many Organisations struggle with the mechanics of conducting a Tender Process for the procurement of IT or Telecommunications Goods and Services.

Smart Cities

Smart Cities

Vibrant, liveable, sustainable cities require more than traditional infrastructure – and are evaluated on more than simply financial return.

CIO Advisory Service

CIO Advisory Service

Strategic Direction’s External CIO Service allows a client access to skills and experience from multiple disciplines, on a customised retainer basis.

ICT Business Reviews

ICT Business Reviews

Strategic Directions offers vendor independent, specialist advice for your ICT investments.

Business Continuity Planning Service

Business Continuity Planning Service

This service allows for the development of a Business Continuity Plan (BCP) for your organisation

ICT Strategy Planning Specialists

The sole focus of Strategic Directions is to help clients improve their operational efficiency and maximise the return on their ICT investment