Telecommunications Strategy

Telecommunications and Mobile Road Map for 2020

Our changing digital world and the pace of ICT investment forecasting an annual #ICT Spend to reach $5.5 trillion by 2020 is a topic of interest at the moment. We have put some questions together to ask to see if you are ready for this rapid growth. Here we tell you why?

Here are a few questions to ask to see if you are ready for the rapid growth in this industry.

  1. Are your telecommunications services meeting your changing business needs?
  2. How have you assessed if your services are fit for purpose?
  3. Are you getting value from your services?
  4. When was the last time you baselined your costs for services?
  5. What does 5G mean for your business?
  6. Learn how to achieve Mobile for Business Continuity.

IDC forecasts annual #ICT Spending to reach $5.5 trillion by 2020. Learn more

Strategic Directions ensures your Telecommunications and Networking investments deliver results – ensuring investment, efficiency, functional performance and resource deployment are aligned with corporate objectives.

With tailored technology solutions to optimise your outcomes, whatever your goal or budget, Strategic Directions deliver a comprehensive needs assessment that matches technology with budgetary and business considerations. Options may include ways of optimising existing technology, adding peripheral systems or undertaking a total replacement.

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The sole focus of Strategic Directions is to help clients improve their operational efficiency and maximise the return on their ICT investment

Recent Topics you might find interesting

Some Interesting Articles

Gartner Strategic Planning Assumption 2022

Gartner Strategic Planning Assumption 2022

Gartner predicts by 2022, as a result of digital business projects, 75% of enterprise-generated data will be created and processed outside the traditional, centralised data centre or cloud, up from less than 10% in 2018.

Key Findings

  1. Moving processing and content collection/delivery closer to the sources and consumers of information offers significant benefits and creates new business models.
  2. As the Internet of Things (IoT) becomes mainstream, analytics will be needed at the edge of the network for real-time feedback and business process optimization. This will make the use of edge computing vital.
  3. The adoption of edge computing will be slowed by a lack of awareness of its benefits and a lack of skills in its use. Organisations that lag behind in addressing these issues will miss opportunities.
  4. Cloud computing and edge computing are complementary concepts, not competitive styles of computing. Organizations that use them together will gain the benefits of both centralized and decentralized approaches.

Top 10 Strategic Technology Trends for 2018: Cloud to the Edge

Source: Gartner Reprint

Top 10 Technology Trends Impacting Infrastructure & Operations for 2018 - Smarter With Gartner

Top 10 Technology Trends Impacting Infrastructure & Operations for 2018 - Smarter With Gartner

Interesting article from Gartner 

In 2018, IT will be increasingly tasked with supporting complex, distributed applications using new technologies that are spread across systems in multiple locations, including on-premises data centers, the public cloud and hosting providers.

David Cappuccio, vice president and distinguished analyst at Gartner, says I&O leaders should focus on 10 key technologies and trends to support digital transformation.

I&O leaders should focus on 10 key technologies and trends to support digital transformation.

Source: Top 10 Technology Trends Impacting Infrastructure & Operations for 2018 – Smarter With Gartner

Mobile devices a necessity in today's business world - TrackVia blog

Mobile devices a necessity in today

The technologies and policies to enable this requires a carefully designed and executed strategy.

This article from looking at “Keep flexible and carry on: policies for a mobile workforce”

Key Findings

  • Workforce mobility is a useful tool for talent acquisition in a competitive market.
  • Change management and collaborative technologies are key.
  • Businesses must ensure remote workers heed cyber security advice.

Securing staff with the right technical skills is high on the agenda for Australian businesses. PwC’s 2015 Global CEO Survey showed that concerns over availability of key skills are at an eight-year high among business leaders. With 44% of jobs at risk from digital disruption in the next 20 years, to ensure future prosperity we must not only attract the right talent but employ policies to retain them, too.

Last week, Business Insider reported on what may seem as a radical approach to stop tech talent from leaving: allowing staff to work abroad for three months every year.

HR director for Melbourne-based start-up Envato, James Law, told the publication: “If an Australian company can open up the world as a backdrop for work and professional development, great workers are less likely to feel that traditional pull of heading offshore to grow their careers […] Flexibility promotes agility, which we’ll need to compete and thrive”

Whilst three months’ absence may be outside the scope of many enterprises, flexible working is without doubt a growing feature of the tech business landscape. What are the considerations for catering to a mobile workforce?

Source:Keep flexible and carry on: policies for a mobile workforce

Workers are increasingly using smartphones and mobile devices to conduct their business, making mobile virtualization a legitimate and necessary option.

Source: Mobile devices a necessity in today’s business world – TrackVia blog

New Technologies Will Drive ICT Spending Back to Double the Rate of GDP Growth, According to IDC | Business Wire

New Technologies Will Drive ICT Spending Back to Double the Rate of GDP Growth, According to IDC | Business Wire

The changing workforce and the thirst for technology, smarter devices, better customer service and the desire for instant transactions, the desire for companies to become more agile and responsive is becoming more of a focus now than ever before.

Total worldwide ICT spending will grow from $4.3 trillion in 2016 to $5.6 trillion by 2021, according to a new IDC Worldwide Black Book forecast.

A large proportion of this spending will come from the fast-growing IoT market, which is forecast to reach almost $1.3 trillion in annual revenue by 2020, of which more than $1 trillion represents new opportunity outside of traditional technology market categories (devices, infrastructure, software, services, and telecom)

Are you investing in IoT for 2020

Are you investing in IoT for 2020

With the increasing demand for technology and ICT expenditure expecting to hit 5.5 trillion by 2020, companies are considering their telecommunications strategy for the next 5 years.

One of the drivers for this is the growth is the Internet of Things (IoT). As electronic sensors are the enabler for IoT we can look at the investment in this area and according to PwC’s 6th Annual Digital IQ survey of nearly 1,500 business and technology executives, the IoT movement is underway

Top 10 industries investing in sensors
31% Automotive
25% Industrial
22% Hospitality
20% Healthcare
20% Retail
18% Entertainment
17% Technology
13% Financial services

This graph shows the IoT spending evolutions from 2016 – 2021

CLOUD REVERSAL – who would have thought……..?

CLOUD REVERSAL – who would have thought……..?

A few years ago, the cloud was touted as the answer to our prayers. A handful of Public Cloud Hyperscale firms like Microsoft, Google and Amazon were going to take the world by storm, with all other providers left to pick up the scraps.


A recent survey by CRN however, shows that all is not what it seems.


While Australian organisations willing to be named are very thin on the ground – the survey reveals an alarming number of early adopters of public cloud services, who have backed away from the public cloud for a variety of reasons. What is clear is that in earlier times, some businesses jumped headlong into cloud services, in a classic “me too” trend setting, before understanding all the ramifications of the new technology. They implemented a “Cloud First” policy, without understanding the business benefits and risks.


The same is still true today, but at least most organisations are a bit better informed, and the smart ones get advice from independent specialists (like Strategic Directions may we say!) to develop a cloud strategy that is aligned to their business goals.


The main reasons for this reversal of public cloud usage include the following:-


a.        Bill Shock (or Sticker Shock as some people call it) was by far the biggest reason for disconnecting from the public cloud systems. Most often, this is attributable to organisations not accurately estimating or understanding the entry, operations and exit costs involved in running services in the public cloud.

b.        A realisation by customers that there is no “one size fits all” solution for ICT services (no magic bullet as usual!), which is why there is a strong movement towards a hybrid or private cloud approach.

c.         In some circumstances, cloud benefits can dissipate as volumes and scale increase, the result often being reflected in dramatically escalating costs.

d.        In a classic understatement by an Industry heavyweight – “not all workloads are ready for the cloud…” . As with any other IT solution – a customer needs to know and understand what they are buying and how the service will support their business priorities. In other words, don’t believe all the sales hype!

e.        Retrieval of and movement of vast amounts of data has caught a lot of users off guard, some having to pay enormous fees to get access to their own data…? Organisations now know how quickly a few cents per hour or per gigabyte can add up! As the old saying goes – “it doesn’t sound much if you say it quickly…”

f.         Other reasons given for reversal of cloud services include:- internet problems, access to cost effective and resilient bandwidth, underwhelming performance, project failures, a general lack of full functionality in the cloud, and the old hoary chestnut – data sovereignty.



The CRN survey included varying statements from Australian organisations, including “we are reviewing our approach to cloud services” – to “some of our customers have moved assets to the cloud, found it uneconomical and moved back to their own infrastructure.”

As one senior professional commented – “depending on scale and requirements, putting internal infrastructure in the cloud may not be as cost effective as running it in house.”


The bottom line is that any organisation considering a move to cloud based services, MUST first develop a CLOUD Strategy that aligns with the Corporate Business and ICT Plans.


A Cloud Readiness Assessment is a key component of the cloud strategy process. This approach should provide the same degree of diligence as would be required if you were looking to purchase and implement a completely new hardware and software solution, because in the cold hard light of day – the business impact of the wrong decision(s) is exactly the same.


Talk to specialists who are completely independent of any vendors you are considering for your cloud migration plans, and make sure you clearly understand the entry, operations and exit costs and services involved (not always an easy task!!)

How we can help

Other Telecommunications Services

Integrated Systems

We streamline and integrate your communications systems in key areas, such as:

  • Architecture development across voice, data, mobility, wireless and the internet
  • Wide area and local area networks
  • Internet telephony
  • Voice and data
  • Web-enabled call centre applications
  • Customer statistics analysis

Our knowledge of the telecommunications industry also means we are in a strong position to negotiate carrier and vendor agreements on your behalf.

Broad Industry Experience

Strategic Directions has been successful delivering many large-scale telecommunications and network projects at the corporate and government level. We provide services that include:

  • Independent advice on Telecommunication Services/ Hardware
  • Pricing and Market Reviews
  • Strategic Reports
  • Forward Planning
  • Creation of Functional Speci cations
  • Tender Processes/Procurement
  • Contract Negotiation
  • Network Architecture

Security and Risk Management

Our Team has a wealth of experience in this critical area and has been instrumental in the implementation of over 500,000 connections in a highly complex geographically dispersed enterprise network environment.

Strategic Directions work with you to formulate a set of ICT security strategies, aligned to your organisation’s own security policies and to industry best practice – and will help you to implement those strategies and ensure that the integrity of your telecommunications infrastructure is preserved at all times.

Vendor Independent – ICT Strategy and Management Specialists

Our Services

Telecommunications Review

Telecommunications Review

Strategic Directions has extensive experience gained from working on the largest and most complex networks in Australia.

Data Centre Optimised

Data Centre Optimised

Vendor Independent Data Centre Design specialist Strategic Directions delivers a Data Centre Optimisation Service

Data Centre Managed

Data Centre Managed

Strategic Directions Managed Data Centre Services can provide clients with a fully managed data center

Tender Management

Tender Management

Many Organisations struggle with the mechanics of conducting a Tender Process for the procurement of IT or Telecommunications Goods and Services.

Smart Cities

Smart Cities

Vibrant, liveable, sustainable cities require more than traditional infrastructure – and are evaluated on more than simply financial return.

CIO Advisory Service

CIO Advisory Service

Strategic Direction’s External CIO Service allows a client access to skills and experience from multiple disciplines, on a customised retainer basis.

ICT Business Reviews

ICT Business Reviews

Strategic Directions offers vendor independent, specialist advice for your ICT investments.

Business Continuity Planning Service

Business Continuity Planning Service

This service allows for the development of a Business Continuity Plan (BCP) for your organisation